Privacy Policy

Last updated: April 4, 2026

Introduction

Welcome to QRGate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and related services.

Information We Collect

Restaurant Owner Information

• Business information (restaurant name, address, contact details)
• Personal information (name, email, phone number)
• Payment information for subscriptions and transactions
• Menu and pricing data
• Customer order and transaction data

Customer Information

• Contact information (name, phone number, email)
• Order history and preferences
• Payment information for processing transactions
• Location data for delivery services
• Device information and usage data

Technical Information

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and analytics

How We Use Your Information

• To provide and maintain our restaurant management services
• To process payments and manage subscriptions
• To communicate with you about your account and services
• To improve our platform and develop new features
• To ensure security and prevent fraud
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your consent
• To service providers who assist us in operating our platform
• To comply with legal requirements
• To protect our rights and prevent fraud
• In connection with a business transfer

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security audits.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and the purpose for which it was collected.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request limitation of processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can control cookie settings through your browser preferences.

Third-Party Services

Our platform integrates with third-party payment processors (Stripe, PayPal, etc.) and other services. These third parties have their own privacy policies, and we encourage you to review them.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Website: https://qrgate.qa

This privacy policy is effective as of April 4, 2026.